Craig Barber

ATG Tickets

Role:
UX design
UI design
Prototyping

Team:
Product Manager
Engineering team

Tools:
Figma
Miro

Agency / Client:
Ambassador Theatre Group

Atgtickets.com, a ticketing giant, wanted to improve its customer service after ticket purchases.

My task was to lead the UX and UI design for a new customer dashboard, named “My Account.”

I collaborated with key stakeholders, product managers, and the engineering team to create multiple user journeys, clickable prototypes, and UI designs for both mobile and desktop environments.

The outcome was a brilliant, mobile-first experience that enabled ATG’s customers to complete essential tasks, such as view upcoming bookings, check ticketing information, manage memberships, and update personal details.

Next project

Available

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