eCommerce website
Marks & Spencer
The furniture department at M&S.com was looking to increase sales. Research showed they had to increase awareness of furniture and inspire its customers more. In turn they would sell more furniture.
I worked with a team of researchers, product managers and UX designers to produce a series of new concepts to solve the pain points.
We produced several new concepts and a working prototype which included a ‘make it yours’ furniture customisation app, an inspiration room, a ‘find your style’ quiz and a ‘my favourites’ section.
The project itself was an internal project. It was received well by all stakeholders and may go into development in the near future.
Role:
UI design
Prototyping
Team:
Project Manager
Researcher
UX Designer
Tools:
Sketch
InVision
Agency / Client:
Marks & Spencer
Home page concept

Furniture inspiration room


Pinterest style ideas board

Create your own furniture web based app




